capoinfra

Well-Known Member
Oct 25, 2007
119
1
66
Uruguay
Hello,

We created a new subdomain from cpanel subdomain section but does not show the index.php, correctly uploaded.
The domain is registered with the correct dns
I looked in the DNS from WHM and the subdomain is added right with and without www
Subdomain folder is created inside the public_html with 755, correct owner, etc
in http.conf is the section for the subdomain added correclty
But when i try subdomain.domain.com...

Forbidden

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

But when i try sudbomain.domain.conf/index.php the index is showed correctly

The DirectoryIndex is not working properly?

Any ideas please?

Anothers subdomain under same domain are working properly.

Thank you.-
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

Please try clearing the browser cache on your machine to ensure you are not viewing an older page. Also, make sure you have no special mod_rewrite rules in the .htaccess files in this directory, or within the public_html directory that could be causing this issue. If you continue to receive this error, check the Apache error log (/usr/local/apache/logs/error_log) for the specific output.

Thank you.