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Subdomain not get AutoSSL

Discussion in 'Security' started by Maning, Jul 9, 2017.

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  1. Maning

    Maning Member

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    I have 2 dedicated servers.
    The first is server1.domain.tld and the second is server2.domain.tld.

    The account of the domain.tld is located on server1 and forward to subdomain server2.domain.tld with an A record.

    https://server1.domain.tld is working properly but on https://server2.domain.tld it shows not secure.

    Any help will be appreciated :)
     
  2. Jcats

    Jcats Well-Known Member

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    Hello,

    It will only install an SSL for the cPanel services, if you want it to work over 443, then you would need to manually install the certificate via WHM > Install an SSL Certificate on a Domain

    If you put in server2.domain.tld and hit Autofill, then put in the servers shared IP and hit install, you should be good.

    However if it shows a self signed certificate when you hit autofill, then you have to go to WHM > Manage Service SSL Certificates

    then click "Apply Certificate to Another Service" on any of the cPanel services, copy the Certificate from the "Certificate" box, and paste that into the "WHM > Install an SSL Certificate on a Domain" screen and hit autofill.

    *To note, you will only ever get AutoSSL certificates is if there is an existing cPanel account, otherwise the SSL will only be installed for the hostname for the cPanel services.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @Maning,

    The information in the previous post should help. Let us know if you have any additional questions.

    Thanks!
     
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