Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Subdomain not resolve - ERR_NAME_NOT_RESOLVED

Discussion in 'General Discussion' started by postcd, Sep 7, 2014.

  1. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    689
    Likes Received:
    14
    Trophy Points:
    68
    Hello,

    what im doing is moving one domain with subdomains from one cpanel account to another on same server. before move i deleted all that domain subdomains from old cpanel and deleted that addon domain..

    main domain moved and resolve OK, but subdomain not.. i already had directory for it

    public_html/_subdomains/subdomainname

    with website files,

    then i added subdomain with this exact above mentioned path from cpanel

    but browser says:
    ERR_NAME_NOT_RESOLVED

    (when accessing that subdomain)

    Even when i deleted subdomain directory, deleted subdomain and then added subdomain (letting cpanel to create subdomain folder in public_html/_subdomains .. still says: ERR_NAME_NOT_RESOLVED
    BUT when accessing that subdomain via web proxy, it says 403 and additionally 500 error...

    when creating new never existed subdomain like kjhhfjdhfjd it resolves..., why, how to fix (have WHM access)? thx
     
    #1 postcd, Sep 7, 2014
    Last edited: Sep 7, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,781
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    However, also, try checking from a different web browser to verify it's not a cache issue.

    Thank you.
     
    #2 cPanelMichael, Sep 8, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Subdomain resolve ERR_NAME_NOT_RESOLVED
  1. cjbm2994

    ERR_NAME_NOT_RESOLVED on subdomains

    cjbm2994, Jun 7, 2016, in forum: General Discussion
    Replies:
    1
    Views:
    1,949
    cPanelMichael
    Jun 14, 2016
  2. Tom Risager

    SOLVED AutoSSL Mail Subdomain Doesn't Resolve

    Tom Risager, Dec 11, 2016, in forum: Security
    Replies:
    1
    Views:
    887
    cPanelMichael
    Dec 12, 2016
  3. toplisek

    Add SSL certificate for subdomain?

    toplisek, Apr 17, 2018, in forum: Security
    Replies:
    5
    Views:
    73
    cPanelMichael
    Apr 19, 2018 at 10:10 AM
  4. sparek-3

    SSL/TLS with mail. subdomain

    sparek-3, Apr 12, 2018, in forum: Security
    Replies:
    1
    Views:
    69
    cPanelMichael
    Apr 12, 2018
  5. Sukinoz

    Browse through the web using a subdomain

    Sukinoz, Apr 8, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    62
    cPanelMichael
    Apr 11, 2018

Share This Page