Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Subdomain not resolve - ERR_NAME_NOT_RESOLVED

Discussion in 'General Discussion' started by postcd, Sep 7, 2014.

  1. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    689
    Likes Received:
    14
    Trophy Points:
    68
    Hello,

    what im doing is moving one domain with subdomains from one cpanel account to another on same server. before move i deleted all that domain subdomains from old cpanel and deleted that addon domain..

    main domain moved and resolve OK, but subdomain not.. i already had directory for it

    public_html/_subdomains/subdomainname

    with website files,

    then i added subdomain with this exact above mentioned path from cpanel

    but browser says:
    ERR_NAME_NOT_RESOLVED

    (when accessing that subdomain)

    Even when i deleted subdomain directory, deleted subdomain and then added subdomain (letting cpanel to create subdomain folder in public_html/_subdomains .. still says: ERR_NAME_NOT_RESOLVED
    BUT when accessing that subdomain via web proxy, it says 403 and additionally 500 error...

    when creating new never existed subdomain like kjhhfjdhfjd it resolves..., why, how to fix (have WHM access)? thx
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 postcd, Sep 7, 2014
    Last edited: Sep 7, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,672
    Likes Received:
    1,789
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    However, also, try checking from a different web browser to verify it's not a cache issue.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Sep 8, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Subdomain resolve ERR_NAME_NOT_RESOLVED
  1. Tom Risager

    SOLVED AutoSSL Mail Subdomain Doesn't Resolve

    Tom Risager, Dec 11, 2016, in forum: Security
    Replies:
    1
    Views:
    981
    cPanelMichael
    Dec 12, 2016
  2. Nuria2876

    Problem Adding SSL Website With Subdomain

    Nuria2876, Jun 20, 2018 at 10:04 AM, in forum: Security
    Replies:
    1
    Views:
    38
    cPanelLauren
    Jun 20, 2018 at 12:06 PM
  3. peter naijac

    error for all subdomains after transfer

    peter naijac, Jun 13, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    43
    cPanelLauren
    Jun 14, 2018
  4. 4u123

    SOLVED AutoSSL "does not own" errors for www.mail subdomains

    4u123, Jun 13, 2018, in forum: Security
    Replies:
    6
    Views:
    91
    4u123
    Jun 19, 2018 at 3:18 AM
  5. Skin

    SOLVED Forbidden error for all subdomains after transfer

    Skin, Jun 9, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    82
    cPanelLauren
    Jun 11, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice