Subdomain not resolve - ERR_NAME_NOT_RESOLVED

postcd

Well-Known Member
Oct 22, 2010
717
19
68
Hello,

what im doing is moving one domain with subdomains from one cpanel account to another on same server. before move i deleted all that domain subdomains from old cpanel and deleted that addon domain..

main domain moved and resolve OK, but subdomain not.. i already had directory for it

public_html/_subdomains/subdomainname

with website files,

then i added subdomain with this exact above mentioned path from cpanel

but browser says:
ERR_NAME_NOT_RESOLVED

(when accessing that subdomain)

Even when i deleted subdomain directory, deleted subdomain and then added subdomain (letting cpanel to create subdomain folder in public_html/_subdomains .. still says: ERR_NAME_NOT_RESOLVED
BUT when accessing that subdomain via web proxy, it says 403 and additionally 500 error...

when creating new never existed subdomain like kjhhfjdhfjd it resolves..., why, how to fix (have WHM access)? thx
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

You can try rebuilding the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
However, also, try checking from a different web browser to verify it's not a cache issue.

Thank you.