Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SubDomain problem

Discussion in 'General Discussion' started by Arvin Alindogan, Oct 21, 2016.

Tags:
  1. Arvin Alindogan

    Arvin Alindogan Registered

    Joined:
    Oct 20, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Hi..

    I'm trying to add a subdomain in cpanel, but I get the follow message:

    SubDomain Maintenance

    Reload initiated. test.example.edu.au could not be modified because it does not resolve to a valid ip address. Please ask the system admin to check their resolv.conf and their dns trust relationship Ignore any messages of success this can only result in failure!

    Can someone tell me what's wrong. I can't figure it out.

    Thanks for any help.

    - Removed -
     
    #1 Arvin Alindogan, Oct 21, 2016
    Last edited by a moderator: Oct 21, 2016
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    604
    Likes Received:
    42
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi,

    Please contact to your hosting provider to check this issue as you have only cPanel Level Access. If you have root access then you need to check resolv.conf file and make sure you are resolving to your nameserver correctly
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,793
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello @Arvin Alindogan,

    Yes, as mentioned by the previous poster, please contact your web hosting provider for additional assistance with this error message.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice