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SubDomain problem

Discussion in 'General Discussion' started by Arvin Alindogan, Oct 21, 2016.

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  1. Arvin Alindogan

    Arvin Alindogan Registered

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    Hi..

    I'm trying to add a subdomain in cpanel, but I get the follow message:

    SubDomain Maintenance

    Reload initiated. test.example.edu.au could not be modified because it does not resolve to a valid ip address. Please ask the system admin to check their resolv.conf and their dns trust relationship Ignore any messages of success this can only result in failure!

    Can someone tell me what's wrong. I can't figure it out.

    Thanks for any help.

    - Removed -
     
    #1 Arvin Alindogan, Oct 21, 2016
    Last edited by a moderator: Oct 21, 2016
  2. SysSachin

    SysSachin Well-Known Member

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    Hi,

    Please contact to your hosting provider to check this issue as you have only cPanel Level Access. If you have root access then you need to check resolv.conf file and make sure you are resolving to your nameserver correctly
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Arvin Alindogan,

    Yes, as mentioned by the previous poster, please contact your web hosting provider for additional assistance with this error message.

    Thank you.
     
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