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Subdomain Problem

Discussion in 'General Discussion' started by caberly, Nov 9, 2016.

  1. caberly

    caberly Registered

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    I'm not sure if this is a WP or a cPanel problem, but when I converted my single site to a multisite (with subdomains set) I had an issue creating new sites. The original site is fine, but when I create a new site it doesn't seem to link to anything. I tried setting up a wildcard subdomain and just setting up a subdomain manually. Neither seems to work. Where am I supposed to put the subdomain? I'm new to this, I realize this is probably a dumb question.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is the DNS for this domain name handled on the cPanel server, or do you use external DNS hosting? Does the subdomain resolve to your server's IP address?

    Thank you.
     
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