Subdomains disappeared in Cpanel


Well-Known Member
Sep 9, 2001
I\'m not sure when this happened, but it may have been 2-3 weeks ago in an autoupdated of whm/cpanel. On our company domain, I noticed in Cpanel that the subdomains did not show up, yet you could still access the subdomain from the web.

I tried adding the subdomains back, and nothing changed, except that they did appear in Cpanel after that. But then I deleted the subdomain from cpanel and I could still access it from the web.

Just today, I was informed that none of our clients can see their subdomains in cpanel, nor delete them. Is this a known problem?