Subdomains not created on EDGE 47233


Active Member
Jul 31, 2003
cPanel Access Level
Root Administrator
Subdomains are not being created anymore after upgrading to latest EDGE 47233 on my three servers. DNS zone is updated, userdata updated, subdomain is visible in cPanel but there is no entry in httpd.conf so it is not working and in the cPanel error_log i got:

[2010-07-26 14:18:23 +0200] warn [domainadmin] Loaded empty userdata for user [xxxxxxx]: No such file or directory at /usr/local/cpanel/Cpanel/Config/userda line 663                                                                                                                                               
        Cpanel::Config::userdata::load_userdata('xxxxxxxx', '') called at /usr/local/cpanel/Cpanel/Config/ line 721   
        Cpanel::Config::userdata::load_userdata_domain('xxxxxxx', '') called at /usr/local/cpanel/Cpanel/Config/ line
        Cpanel::Config::userdata::add_sub_domain_data(HASH(0xd55e90)) called at /usr/local/cpanel/Cpanel/ line 181                                     
        Cpanel::Sub::addsubdomain('force', 0, 'rootdomain', '', 'subdomain', 'aaaa', 'usecannameoff', 0, 'documentroot', '/home/xxxxxx/public_html/aaaa', 'user', 'creation') called at bin/domainadmin line 181                                                                                 
Undefined subroutine &Cpanel::DomainTools::normalize called at /scripts/ensure_vhost_includes line 236.
Tried /scripts/updateuserdomains with no success.

Already opened ticket id 787818.

Can someone on EDGE 47233 check this out and confirm or not this issue? Thanks in advance.


cPanel support technician confirmed that this is indeed a bug, waiting impatiently for the fix in EDGE.
Last edited: