Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Subdomains not created on EDGE 47233

Discussion in 'General Discussion' started by cinusik, Jul 26, 2010.

  1. cinusik

    cinusik Active Member

    Jul 31, 2003
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Subdomains are not being created anymore after upgrading to latest EDGE 47233 on my three servers. DNS zone is updated, userdata updated, subdomain is visible in cPanel but there is no entry in httpd.conf so it is not working and in the cPanel error_log i got:

    [2010-07-26 14:18:23 +0200] warn [domainadmin] Loaded empty userdata for user [xxxxxxx]: No such file or directory at /usr/local/cpanel/Cpanel/Config/userda line 663                                                                                                                                               
            Cpanel::Config::userdata::load_userdata('xxxxxxxx', '') called at /usr/local/cpanel/Cpanel/Config/ line 721   
            Cpanel::Config::userdata::load_userdata_domain('xxxxxxx', '') called at /usr/local/cpanel/Cpanel/Config/ line
            Cpanel::Config::userdata::add_sub_domain_data(HASH(0xd55e90)) called at /usr/local/cpanel/Cpanel/ line 181                                     
            Cpanel::Sub::addsubdomain('force', 0, 'rootdomain', '', 'subdomain', 'aaaa', 'usecannameoff', 0, 'documentroot', '/home/xxxxxx/public_html/aaaa', 'user', 'creation') called at bin/domainadmin line 181                                                                                 
    Undefined subroutine &Cpanel::DomainTools::normalize called at /scripts/ensure_vhost_includes line 236. 
    Tried /scripts/updateuserdomains with no success.

    Already opened ticket id 787818.

    Can someone on EDGE 47233 check this out and confirm or not this issue? Thanks in advance.


    cPanel support technician confirmed that this is indeed a bug, waiting impatiently for the fix in EDGE.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 cinusik, Jul 26, 2010
    Last edited: Jul 27, 2010

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice