Subdomains not working on a cPanel server

amoloo7

Member
Jan 17, 2013
16
1
3
India
cPanel Access Level
DataCenter Provider
Hello
I have a dedicated Server Installed with WHM and cPanel.

The problem I have is that any subdomain I create in cPanel doesn't work. Accessing the subdomain causes the browser say the page could not be found.

What could be causing this?

What details would you need from me in order to help me out?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Please check to ensure the domain name associated with the subdomains you are creating is using name servers associated with the cPanel server. Otherwise, you will have to manually add the "A" records for the subdomain at the DNS hosting provider.

Thank you.