SubDomains not working.

[diegorxmx]

Hello.

Currently I have created subdomains for one of my clients, the first three are working perfectly, but when I did the fourth my browser no longer reflected, as if the page does not exist, in fact, have created more subdomains nor have I worked.

Does anyone have any idea that could be happening?

 

[cPanelMichael]

Hello

Try rebuilding the Apache configuration file via:

/scripts/rebuildhttpdconf

Do you notice any error messages? If not, could you verify if you see the default cPanel page for the subdomain? Does the primary domain name it's associated with use the cPanel server for it's DNS? Have you tried clearing the browser and DNS cache on the machine accessing the subdomain?

Thank you.

 

[diegorxmx]

Not work… another sugestions? I use the command "dig" and I see a difference with the answer:

Subdomain Bad

[email protected] [~]# dig test.domain.com

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1 <<>> test.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 53708
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;test.domain.com. IN A

;; AUTHORITY SECTION:
domain.com. 3600 IN SOA ns1.dns.com. webmaster.dns.net. 2014020708 86400 7200 3600000 86400

;; Query time: 50 msec
;; SERVER: 10.0.80.11#53(10.0.80.11)
;; WHEN: Tue Feb 18 11:51:37 2014
;; MSG SIZE rcvd: 112

And the Good Subdomain

[email protected] [~]# dig wr.domain.com

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1 <<>> wr.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12696
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;wr.domain.com. IN A

;; ANSWER SECTION:
wr.domain.com. 14400 IN A 184.173.78.*

;; Query time: 1 msec
;; SERVER: 10.0.80.11#53(10.0.80.11)
;; WHEN: Tue Feb 18 11:54:44 2014
;; MSG SIZE rcvd: 59


Any help?

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.