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Submit Support Request etc...

Discussion in 'General Discussion' started by mayava, Feb 24, 2004.

  1. mayava

    mayava Member

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    Hi

    The new features in cpanel are causing me some problems. My clients go to use the features, especially Support Request Submit, and then get the following message and can't actually submit a support request.

    Which then escalates another support enquiry as to why doesn't the feature in cpanel works. Quite ironic!

    Can you please advise how to set this up if indeed it can be setup and if not how may I dosable it?

    Many thanks

    M
     
  2. linuxdude

    linuxdude Member

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    You have to enable this from WHM first.
     
  3. mayava

    mayava Member

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    Thanks for your reply linuxdude, I have looked hard but I can't find anything on whm, can you please advise where should I look?

    Thanks
     
  4. bouncer

    bouncer Member

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    :) Hi Mayava,
    You can enable disable the links to those features through the "Feature Manager (RC3)" under Packages in WHM, however I think to enable the actual features you have to upgrade to whm pro.
     
  5. echoterra

    echoterra Active Member

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    and once you upgrade the link to enable is all the way at the bottom of the WHM navbar
     
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