bojomojo

Member
Jul 15, 2008
21
0
51
I have a subreseller account that cant be accessed, I tried and the owner tried.

I also changed the password and tried again but it still cant be accessed.
I want to know what is the problem with this
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I have a subreseller account that cant be accessed, I tried and the owner tried.

I also changed the password and tried again but it still cant be accessed.
I want to know what is the problem with this
cPanel/WHM does not natively support subreseller accounts. It only supports user, reseller and root accounts. You would do best to contact your hosting provider so they can assist you with any third-party software they have installed on their server(s).