The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Subreseller cant access

Discussion in 'General Discussion' started by bojomojo, Jul 17, 2008.

  1. bojomojo

    bojomojo Member

    Joined:
    Jul 15, 2008
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    1
    I have a subreseller account that cant be accessed, I tried and the owner tried.

    I also changed the password and tried again but it still cant be accessed.
    I want to know what is the problem with this
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    cPanel/WHM does not natively support subreseller accounts. It only supports user, reseller and root accounts. You would do best to contact your hosting provider so they can assist you with any third-party software they have installed on their server(s).
     
Loading...

Share This Page