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suddenly unable to login cpanel, whm and email

Discussion in 'E-mail Discussions' started by mojamoi, Feb 8, 2014.

  1. mojamoi

    mojamoi Well-Known Member

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    i was repairing databases and suddenly unable to login cpanel, whm and email
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    What error are you getting?

    May be your ISP IP is blacklisted in CSF (Firewall) OR cPanel cphulk database.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's possible that your IP address or the usernames you are using were blocked by cPHulk brute force detection. Try refraining from logging in and then test again after the lockout period you have configured (e.g. 10 minutes). Check to see if "root" access via SSH is available if you are still locked out.

    Thank you.
     
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