cPanel & WHM Version
86.0.25

matrex_a1990

Registered
Oct 26, 2020
3
0
1
palestine
cPanel Access Level
Website Owner
Hello all

i have a shared_hosting site and i notice that i got every day in suexec error log messages this message
"uid: ("myusername") gid: ("myusername") cmd: wredirect.cgi"

i don't know what is it, i try contact the support and they check everything from there side and i they said that everything is fine from there side, and an optimization for my site will fix it.



i try check everything, i did update my theme and my plugin to the latest version, i install WP-Optimize but nothing work



i don't have any error message in my public_html folder

my site work fine but sometimes i got 100% resources i don't know why, i think this is the problem but i don't know how to debug it i try most thing



does anyone know anything about this error ?
 
Last edited by a moderator:

cPanelAaronH

Well-Known Member
Staff member
Dec 31, 2014
70
19
133
Houston Texas
cPanel Access Level
Root Administrator
Hello,

Can you enable WordPress debugging the next time you see this happen and see if you get any additional information that may help your host track this down?

You would add or modify the following lines within your wp-config.php file.

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

 

matrex_a1990

Registered
Oct 26, 2020
3
0
1
palestine
cPanel Access Level
Website Owner
Hello,

Can you enable WordPress debugging the next time you see this happen and see if you get any additional information that may help your host track this down?

You would add or modify the following lines within your wp-config.php file.

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

i just did what you mention and after a few moment the same error happen again in suexec error log, i did check if there's new error log in public_html or in home directory log folder, but nothing there too,

what should i do now ?
 
Last edited:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,974
921
313
cPanel Access Level
Root Administrator
A previous user had a very similar issue in this thread:


and that ended up being a problem with a plugin. Could you try disabling plugins on the domain to isolate the issue and see if that helps?
 

matrex_a1990

Registered
Oct 26, 2020
3
0
1
palestine
cPanel Access Level
Website Owner
A previous user had a very similar issue in this thread:


and that ended up being a problem with a plugin. Could you try disabling plugins on the domain to isolate the issue and see if that helps?
thanks for your attention, i saw the the post you mention "Problem solved. it was due to a wordpress plugin which was trying to use more than alloted memory. thanks cpanel staff."

i will try disable one by one to see if the problem happen, but i wonder is there and way i could debug or trace plugins how much resource they used ??
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,974
921
313
cPanel Access Level
Root Administrator
Disabling the plugins individually is a great way to isolate the issue and help track down the problem. While not part of any cPanel tools, there are plugins that give you the option to monitor Wordpress usage, such as UsageDD. There are also more extensive resource tracking tools such as the guide outlined here:


that explain how to do more in-depth debugging of Wordpress and plugins.

The quickest test you could do would be to temporarily rename or move the plugins directory and see if the issue stops, as that would let you know if a plugin is responsible.