SUGGESTED ENHANCEMENT: I don't want to "Email All Users"

Kent Brockman

Well-Known Member
PartnerNOC
Jan 20, 2008
1,329
73
178
Buenos Aires, Argentina
cPanel Access Level
Root Administrator
Hi, this is a suggestion for an enhancement in this whm screen.

Sometimes we enable some new functionality in the servers and Email All Users to communicate the good news is always a good tool.

But from time to time, we have interesting news only for resellers' accounts, and since there is no method to "Email Resellers Only", we have to send classic emails from outside whm framework since emailing everybody is irrelevant for the 90% of present accountants.

We think that adding such functionality would improve the usage of this screen.

The proposed settings are (above the email form fields):

[dropdown]
- Email All Users
- Email Reseller Customers ONLY
[/dropdown]

[checkbox] Send Email to Reseller's Customers as well.

Also, one usability issue: this settings should be visible on top of the input fields where you write the message, in order to avoid to forget set the correct options. We determined that the way this is actually located in the layout is almost unnoticeable for a novice user.

Furthermore, for a better contact solution, the posibility of selecting which customers will be contacted based on Package selection checkboxes, would skyrocket the usability of this screen :cool:

cPanel staff people: tell me if setting a bugzilla entry is needed

Anybody else agreeing with this proposal?
 

Kent Brockman

Well-Known Member
PartnerNOC
Jan 20, 2008
1,329
73
178
Buenos Aires, Argentina
cPanel Access Level
Root Administrator
There is an 'Email All Resellers' link in Reseller Center that should do this.
Oops! Thanks. I didn't seen that. Maybe the "Email All Users" page should have a visible link to the "Email all resellers" form in case anybody else don't realize where is it.