Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Suggested PTR Record is IP from China

Discussion in 'E-mail Discussion' started by lostwooky, May 21, 2019.

  1. lostwooky

    lostwooky Registered

    Joined:
    May 21, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Root Administrator
    I tried the e-mail deliverability and cPanel is suggesting an IP from China.
    This is a fresh server. Is this normal?

    - Removed -
     
    #1 lostwooky, May 21, 2019
    Last edited by a moderator: May 21, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,262
    Likes Received:
    480
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider

    It's not normal but does indicate a potential routing issue, is your server NAT routed?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelLauren, May 21, 2019
  3. lostwooky

    lostwooky Registered

    Joined:
    May 21, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    United States
    cPanel Access Level:
    Root Administrator
    I've attached screen shots.

    One is the PTR IP suggested, with my servers info deleted.
    The other is a whois of the suggested PTR IP, which is in China.

    Where does it get the suggested PTR IP from?

    Thank you.
     

    Attached Files:

    #3 lostwooky, May 21, 2019
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,262
    Likes Received:
    480
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    That IP does not originate from China, you're doing the lookup backward, it is a Google IP address. IP's are listed in reverse order in a PTR record. I'd assume the IP belongs to your Google Cloud instance.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelLauren, May 21, 2019
(You must log in or sign up to post here.)
Loading...
Similar Threads - Suggested Record China
  1. george.ser

    Frequent Server Reboots Suggested

    george.ser, Feb 3, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    378
    cPanelMichael
    Feb 13, 2018
  2. Sen RUN

    DNS records not shown in zone Editor

    Sen RUN, Jun 17, 2019, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    105
    cPanelMichael
    Jun 19, 2019
  3. sruchi1

    Mx Records are not updated

    sruchi1, Jun 12, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    205
    cPanelLauren
    Jun 12, 2019
  4. unity200

    SOLVED Can DNS records be edited and managed from a master dnsonly server?

    unity200, Jun 9, 2019, in forum: Bind/DNS/Nameserver
    Replies:
    8
    Views:
    169
    unity200
    Jun 19, 2019
  5. Arkaic

    No option to add/edit TXT Records in cPanel?

    Arkaic, Jun 7, 2019, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    132
    cPanelLauren
    Jun 7, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice