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Suggested PTR Record is IP from China

Discussion in 'E-mail Discussion' started by lostwooky, May 21, 2019.

  1. lostwooky

    lostwooky Registered

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    I tried the e-mail deliverability and cPanel is suggesting an IP from China.
    This is a fresh server. Is this normal?

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    #1 lostwooky, May 21, 2019
    Last edited by a moderator: May 21, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    It's not normal but does indicate a potential routing issue, is your server NAT routed?
     
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  3. lostwooky

    lostwooky Registered

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    I've attached screen shots.

    One is the PTR IP suggested, with my servers info deleted.
    The other is a whois of the suggested PTR IP, which is in China.

    Where does it get the suggested PTR IP from?

    Thank you.
     

    Attached Files:

  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    That IP does not originate from China, you're doing the lookup backward, it is a Google IP address. IP's are listed in reverse order in a PTR record. I'd assume the IP belongs to your Google Cloud instance.
     
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