suPHP 500 Internal Error

[proogammer]

Hi,

Some of the domains give 500 internal server error, and changing the php handler from suPHP to DSO fixes the issue. When suPHP hander is on error_log gives following error

[Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] SoftException in Application.cpp:602: Could not execute script "/home/username/public_html/index.php"
[Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory
[Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php
[Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] File does not exist: /home/username/public_html/500.shtml

Any idea how to fix it?

 

[cPanelPeter]

Hello,

That is usually related to a permissions/ownership issue. suPHP requires that the files are owned by the user name. Permissions on php files should also be set to 644 (-rw-r-r-)

If you like, you can have one of our technical analysts investigate this for you. Just open up a ticket using the link in my signature.