SuPHP [warn] Directory / is not owned by $user


Feb 19, 2013
cPanel Access Level
Root Administrator
Hey guys,

So I managed to do ~something~ while updating my SSL certificates yesterday and now all users on my VPS cant parse PHP files.

/usr/local/apache/logs/suphp_log has started filling up with:
[warn] Directory / is not owned by $user

And then in /usr/local/apache/logs/error_log:
[error] [client x.x.x.x ] SoftException in Application.cpp:592: Directory / is not owned by $user
[error] [client x.x.x.x ] Premature end of script headers: index.php

I've been so panicky in trying to get this back and working I may have made it worse by trying to re-set permissions on files, but I think its something else now.

Any ideas on where I should be looking?

Thanks muchly.

~Standard WHM/Cpanel VPS
~Centos 6


Well-Known Member
Apr 27, 2006
Disillusioned in England
cPanel Access Level
Root Administrator
What were the steps you took when updating your ssl certificates? Generally speaking the WHM SSL installers won't do anything that would change the ownership of files or directories in your user accounts.

It would help us to give advice if you could detail the permissions on the directory apache is compaining about with ls -al

You can use the history command on your shell to display steps you've previously taken, this also might help.