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support not answering

Discussion in 'General Discussion' started by Lem0nHead, May 27, 2006.

  1. Lem0nHead

    Lem0nHead Well-Known Member

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    hello

    I sent a support ticket (ID 139059 in case some staff read) almost 48 hours ago and didn't get an answer yet
    anyone getting this kind of problem too?

    thanks
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    You'll have to send another email note as a follow up to the cPanel staff. Are you positive that the problem you have has never been discussed before? Did you search these forums, googled?
     
  3. Lem0nHead

    Lem0nHead Well-Known Member

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    yes
    I checked some places before and googled it, but didn't find an answer
    my WHM cert expired, so I issued new ones... tried to restart everything, but it keeps using the old ones
    a theplanet tech "solved" it by rebooting the server now, but I expected to find a better solution if they had answerd :)
     
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