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Support Request You're not autharized

Discussion in 'General Discussion' started by Jallekobber, Jul 28, 2012.

  1. Jallekobber

    Jallekobber Member

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    Hello,

    I have been talking to cPanel with a problem I had and they were fixing great but now when I try to view the ticket and make replys then I login and then I click the ticket but it says I have no autharized access and it just returns me to the login page. I have logged in and I can see the status of the ticket but when I want to read it then it does it.

    Can anyone help me with this?

    Ticket NUmber: 2972722

    Best Regards, Jacob.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you able to send replies via email? That should work.

    As for logging into the portal, you might try clearing your browser cache or use another browser, just to test and see if its a browser issue.
     
  3. Jallekobber

    Jallekobber Member

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    Hello,

    Thanks it worked.

    I used Safari but for some reason Firefox doesn't work.

    I did try to clear my cache but thank you anyway :).
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Glad you got back in to your ticket.

    GL!
     
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