Well-Known Member
Jul 3, 2008
London, UK
cPanel Access Level
Root Administrator
I'm having trouble with our hostname SSL not renewing and need to submit a support ticket but can't.

My ticket password doesn't work. I try a reset and no reset comes through to the two different support accounts we have. One is a cpanel hosted email the other is not.

Creating a new account works, but when I login it won't let me accept the support terms and conditions. The same in Firefox and Chrome.

Is there an issue with cPanel support at the moment?