Suspend Account weird behavior

[iso99]

Account suspension on my system seems to be odd. When I suspend a website with a Wordpress blog, it does not display the Suspended page, rather it just says "Error establishing database connection" which is an error from Wordpress itself.

Any help?

 

[cPanelMichael]

Hello

Do you notice any error messages in /usr/local/cpanel/logs/error_log when suspending or unsuspending the account?

Thank you.

 

[iso99]

No errors on that log file so far regarding suspension

 

[iso99]

Please help, I need fix on this one.

 

[Infopro]

Related?
can't access the Suspended account - cPanel Forums

 

[iso99]

Related?
can't access the Suspended account - cPanel Forums

Thanks for the help but seems to be a different issue. This happens when I use the "Transfer Tool" to move accounts.

My issue is that suspending account does not work properly. The suspended page do not appear on the website.

 

[Infopro]

Please feel free to open a ticket with cPanel technical Support.

 

[cPanelMichael]

Please feel free open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.