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Suspend Account?

Discussion in 'General Discussion' started by jackal, Jun 25, 2003.

  1. jackal

    jackal Well-Known Member
    PartnerNOC

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    We tried to suspend a account tonight on one of our servers. It shows to be suspended in WHM but yet the site still comes up.

    We tried other accounts and it worked ok showed suspended and showed supsended page. Just not this one.

    What could be causing this. At one time I think we changed the username on this account.

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  2. jackal

    jackal Well-Known Member
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    ~bump~

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  3. ccccanada

    ccccanada Well-Known Member

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    I know this is a stupid question but you did a whois lookup to make sure the account is still on your server??

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  4. jackal

    jackal Well-Known Member
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    yessssssssssssss

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  5. Website Rob

    Website Rob Well-Known Member

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    Have you used the 'Modify Suspended Account Page' yet? Seem to remember something about Suspending sites and this page -- having to use it at least once. Just a long shot mind, but I have to wonder, if you also tested at least 2 other accounts to see if they have the same problem.

    If yes, the problem is probably Server wide and a ticket submission would be in order.

    If not, then the problem is the with that specific account and gives you a starting place.

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  6. jackal

    jackal Well-Known Member
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    Thanks
    I tested with 10 other sites all them work fine. Just this one has the problem.

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