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Suspend/Unsuspend Acct Problem

Discussion in 'General Discussion' started by mr.izzuddin, Nov 17, 2010.

  1. mr.izzuddin

    mr.izzuddin Member
    PartnerNOC

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    Hello,

    Im having a problem with suspend/unsuspend functions. When i try to unsuspend an acct, i got an error which is :


    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    The user 'xxxx' is not suspended (password is not locked).
    If this account is partially suspended, suspend the account
    to make the account fully suspended before unsuspending.
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    And not all suspended acct is not listed in "Suspended Account List".

    And most of the suspended acct is not suspended actually, the website still can be reached. But the users cannot login to their cpanel.

    Help me...

    Thanks in advance..
     
    #1 mr.izzuddin, Nov 17, 2010
  2. kimper

    kimper Member

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    Just follow what it was said.
    Re-Suspend the account, and unsuspend them.
     
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    #2 kimper, Nov 17, 2010
  3. cutabovehost

    cutabovehost Member

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    What do you do when you resuspend them then unsuspend them and it still says suspended when you go to the domain?
     
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    #3 cutabovehost, Apr 22, 2012
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