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Suspended accounts cPanel access

Discussion in 'General Discussion' started by sparek-3, May 10, 2016.

  1. sparek-3

    sparek-3 Well-Known Member

    Aug 10, 2002
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    Root Administrator
    Are account's cPanels suppose to be accessible with the root/reseller overwrite password even when those accounts are suspended?

    This appears to be true.

    But I would think that the expected behavior of a suspended account is to be completely locked out of the cPanel.

    Am I missing something some where?
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Apr 7, 2006
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    Yes, we allow access with the root or reseller password. Suspension locks out the user, and prevents public access. It is not intended to completely lock out all access from an account that can be considered an administrator.
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