sparek-3

Well-Known Member
Aug 10, 2002
2,042
230
368
cPanel Access Level
Root Administrator
Are account's cPanels suppose to be accessible with the root/reseller overwrite password even when those accounts are suspended?

This appears to be true.

But I would think that the expected behavior of a suspended account is to be completely locked out of the cPanel.

Am I missing something some where?
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
Yes, we allow access with the root or reseller password. Suspension locks out the user, and prevents public access. It is not intended to completely lock out all access from an account that can be considered an administrator.