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suspendedpage.cgi - 500 Internal Server Error

Discussion in 'General Discussion' started by edegcity, Mar 6, 2015.

  1. edegcity

    edegcity Registered

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    All my suspended accounts exhibit a 500 error, for example:

    /http://domain.com/cgi-sys/suspendedpage.cgi

    suexec_log shows this entry:

    [2015-03-06 17:59:16]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi
    [2015-03-06 17:59:17]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi

    I use Cpanel's default HTML for the suspended page content.

    Any idea where to look for the cause of this issue? thanks.
     
    #1 edegcity, Mar 6, 2015
    Last edited by a moderator: Mar 6, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you let us know what specifically is output to /usr/local/apache/logs/error_log when you notice the "500" error in your browser?

    Thank you.
     
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    #2 cPanelMichael, Mar 11, 2015
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