suspendedpage.cgi - 500 Internal Server Error

edegcity

Registered
Mar 6, 2015
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cPanel Access Level
Root Administrator
All my suspended accounts exhibit a 500 error, for example:

/http://domain.com/cgi-sys/suspendedpage.cgi

suexec_log shows this entry:

[2015-03-06 17:59:16]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi
[2015-03-06 17:59:17]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi

I use Cpanel's default HTML for the suspended page content.

Any idea where to look for the cause of this issue? thanks.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello,

Could you let us know what specifically is output to /usr/local/apache/logs/error_log when you notice the "500" error in your browser?

Thank you.