Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

suspendedpage.cgi - 500 Internal Server Error

Discussion in 'General Discussion' started by edegcity, Mar 6, 2015.

  1. edegcity

    edegcity Registered

    Joined:
    Mar 6, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    All my suspended accounts exhibit a 500 error, for example:

    /http://domain.com/cgi-sys/suspendedpage.cgi

    suexec_log shows this entry:

    [2015-03-06 17:59:16]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi
    [2015-03-06 17:59:17]: uid: (504/stripper) gid: (505/stripper) cmd: suspendedpage.cgi

    I use Cpanel's default HTML for the suspended page content.

    Any idea where to look for the cause of this issue? thanks.
     
    #1 edegcity, Mar 6, 2015
    Last edited by a moderator: Mar 6, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,734
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you let us know what specifically is output to /usr/local/apache/logs/error_log when you notice the "500" error in your browser?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 11, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - suspendedpage Internal Server
  1. jorge333a

    WHM/ /cgi-sys/suspendedpage.cgi

    jorge333a, Feb 24, 2018, in forum: Discusión en Español
    Replies:
    2
    Views:
    1,086
    cPanelMichael
    Feb 26, 2018
  2. joncorenna

    Internal Server Error 500

    joncorenna, Jan 11, 2019, in forum: General Discussion
    Replies:
    3
    Views:
    217
    cPanelMichael
    Jan 14, 2019 at 11:24 AM
  3. bar1

    Change internal ip address asking me for a license

    bar1, Nov 16, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    111
    cPanelMichael
    Nov 16, 2018
  4. durangod

    Disable internal IP check?

    durangod, Nov 7, 2018, in forum: Security
    Replies:
    3
    Views:
    155
    cPanelLauren
    Nov 7, 2018
  5. arshaanc

    Internal Server Error installing reseller Plugin

    arshaanc, Oct 30, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    168
    cPanelMichael
    Oct 30, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice