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Suspending account with access to cpanel.

Discussion in 'General Discussion' started by orlandoadm, Feb 15, 2016.

  1. orlandoadm

    orlandoadm Registered

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    Hello,

    Im interested in modifying the suspendacct script, to be able to suspend an account completely, but to grant access in the same time to cPanel, so the client can resolve the issues with his Site/account.

    I commented out the line #system( 'passwd', '-l', $user ); so it doesnt puts !! in /etc/shadow next to the account pass but still wasn't able to log in and the account doesn't shows as suspended in WHM(it appears after i insert manually the !! before pass)
     
    #1 orlandoadm, Feb 15, 2016
  2. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    That's not the intent of account suspension. If you want to restrict public access to the customer's website then you should reduce its bandwidth quota. That allows your customer to login to cPanel, and other services to adjust whatever you need him to adjust. Afterward you can restore the bandwidth quota to the proper amount.
     
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    #2 cPanelKenneth, Feb 16, 2016
  3. orlandoadm

    orlandoadm Registered

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    If i reduce the bandwith quota just the site will be unaccesible?for example if it was inserted a malicious script on the account wich sends spam mails its not gonna stop that.
     
    #3 orlandoadm, Feb 16, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    #4 cPanelMichael, Feb 16, 2016
  5. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    Correct. Reducing the bandwidth quota will prevent Apache from serving more data. If the problem is email related in version 54 we provide the means to disable email accounts: 54 Release Notes - Documentation - cPanel Documentation

    That may or may not meet your needs.
     
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    #5 cPanelKenneth, Feb 16, 2016
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