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Suspending an account over quota - bug?

Discussion in 'General Discussion' started by sparek-3, Jun 6, 2012.

  1. sparek-3

    sparek-3 Well-Known Member

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    This appears to be a bug that was introduced in cPanel 11.32.

    I have tested this with 11.32.3.19.

    If an account is over it's quota limit and you suspend the account, the .htaccess file for the account's DocumentRoot does not get properly created and suspension redirection does not take place. Apparently the process tries to create the .htaccess file as the account owner, which does not have enough quota room available to create files.

    Testing this with cPanel 11.30 (11.30.6.7) does not show the same results. With cPanel 11.30 the .htaccess file is created properly even if the account is over its quota limit at the time of suspension.
     
    #1 sparek-3, Jun 6, 2012
  2. MilesWeb

    MilesWeb Well-Known Member PartnerNOC

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    Nice find sparek-3. Time to give it a try on a test account :)
     
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    #2 MilesWeb, Jun 7, 2012
  3. JayFromEpic

    JayFromEpic Well-Known Member

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    Nice find. Ill have to look into that soon.
     
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    #3 JayFromEpic, Jun 7, 2012
  4. sparek-3

    sparek-3 Well-Known Member

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    This appears to still be present in 11.32.3.23
     
    #4 sparek-3, Aug 13, 2012
  5. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    The best place to report this sort of thing is here:
    http://go.cpanel.net/bugs

    Thanks!
     
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    #5 Infopro, Aug 14, 2012
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    We are already aware of this case. We have internal case 58663 in regards to it. I've tagged the forum thread to the case.
     
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    #6 cPanelTristan, Aug 15, 2012
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