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Suspending Reseller does not suspend sites under that reseller?

Discussion in 'General Discussion' started by NightStorm, Jun 5, 2006.

  1. NightStorm

    NightStorm Well-Known Member

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    When I, as root, suspend a reseller account... it's supposed to auto-suspend all the accounts that are underneith it, right?
    Is there any reason why I had to go through and manually suspend each site under that reseller, while running the latest EDGE release? Did I miss a step in the suspension? All I saw was an option to disable the reseller owner's ability to unsuspend. But nothing about "Suspend all sites under this reseller"... and they all remained live until I was done with the manual suspension.
     
  2. mohit

    mohit Well-Known Member

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    hi,
    have you tried suspending reseller from the "reseller Centre" with an option to suspend all his a/c's

    it has an option to suspend all a/c. under him when you confirm by writing some text in agree form there.

    see ya,
    mohit
     
  3. NightStorm

    NightStorm Well-Known Member

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    Ahh, there was the problem. I was suspending fromt he account suspend section, and not from the reseller center.
    They should really put in a check where if a reseller is suspended from either, it affects their clients as well.
    Oh well, problem solved.
     
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