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Suspension

Discussion in 'General Discussion' started by Chriz1977, Dec 1, 2006.

  1. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    This is pretty dumb i think but im gonna ask anyway. If i suspend a resellers account does it suspend all their customers accounts too?

    Cheers
    Chriz
     
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    #1 Chriz1977, Dec 1, 2006
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Don't worry, it's not a dumb question.

    However, suspending a reseller's account does suspend all their customers' accounts as well.
     
    #2 cPanelDavidG, Dec 1, 2006
  3. Chriz1977

    Chriz1977 Well-Known Member

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    Strange but I just suspended a reseller and all his sites are active?

    Is there a way to suspend everyone with one command?

    Cheers
     
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    #3 Chriz1977, Dec 2, 2006
    Last edited: Dec 2, 2006
  4. brianoz

    brianoz Well-Known Member

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    I thought I'd seen a cpanel option which allowed you to choose whether to suspend their customers or not? Isn't there something in Reseller Center?
     
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    #4 brianoz, Dec 4, 2006
  5. lostinspace

    lostinspace Well-Known Member

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    If you suspend the reseller under the reseller center, you have the option to perform the action for all their associated accounts.

    If you suspend the resellers domain (through account management), it will not impact their associated accounts.
     
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    #5 lostinspace, Dec 4, 2006
  6. Chriz1977

    Chriz1977 Well-Known Member

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    Nice one. Sorted my problem. Cheers for the advice

    Chriz:)
     
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    #6 Chriz1977, Dec 4, 2006
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