The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Suspension

Discussion in 'General Discussion' started by Chriz1977, Dec 1, 2006.

  1. Chriz1977

    Chriz1977 Well-Known Member

    Joined:
    Sep 18, 2006
    Messages:
    191
    Likes Received:
    0
    Trophy Points:
    166
    Hi

    This is pretty dumb i think but im gonna ask anyway. If i suspend a resellers account does it suspend all their customers accounts too?

    Cheers
    Chriz
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,277
    Likes Received:
    8
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Don't worry, it's not a dumb question.

    However, suspending a reseller's account does suspend all their customers' accounts as well.
     
  3. Chriz1977

    Chriz1977 Well-Known Member

    Joined:
    Sep 18, 2006
    Messages:
    191
    Likes Received:
    0
    Trophy Points:
    166
    Strange but I just suspended a reseller and all his sites are active?

    Is there a way to suspend everyone with one command?

    Cheers
     
    #3 Chriz1977, Dec 2, 2006
    Last edited: Dec 2, 2006
  4. brianoz

    brianoz Well-Known Member

    Joined:
    Mar 13, 2004
    Messages:
    1,146
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    Melbourne, Australia
    cPanel Access Level:
    Root Administrator
    I thought I'd seen a cpanel option which allowed you to choose whether to suspend their customers or not? Isn't there something in Reseller Center?
     
  5. lostinspace

    lostinspace Well-Known Member

    Joined:
    Jul 19, 2003
    Messages:
    122
    Likes Received:
    1
    Trophy Points:
    168
    Location:
    Colorado Springs, CO
    If you suspend the reseller under the reseller center, you have the option to perform the action for all their associated accounts.

    If you suspend the resellers domain (through account management), it will not impact their associated accounts.
     
  6. Chriz1977

    Chriz1977 Well-Known Member

    Joined:
    Sep 18, 2006
    Messages:
    191
    Likes Received:
    0
    Trophy Points:
    166
    Nice one. Sorted my problem. Cheers for the advice

    Chriz:)
     
Loading...

Share This Page