SVG images blocked under Roundcube

ansgarat

Registered
Nov 18, 2011
4
0
51
cPanel Access Level
Root Administrator
Hi,
When accessing Roundcube from inside cPanel, the SVG images included in the Roundcube skin I use are being blocked. The SVG file is there, but trying to view it generates the 404 error. Here's the path I'm talking about:

.../cpsessXXX/3rdparty/roundcube/skins/alpha_mobile/images/sprites.svg

PNG files located in the same Roundcube skin directory show properly. Is there any setting that I can set in WHM to have Apache serve SVG files properly under Roundcube?

Any input to help solve this problem will be appreciated! Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

This could be a limitation of Roundcube itself. Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

ansgarat

Registered
Nov 18, 2011
4
0
51
cPanel Access Level
Root Administrator
I tried to submit a ticket, but got an SQL error when creating a new account:

"DBD::mysql::st execute failed: INSERT command denied to user 'support'@[ip_address] for table 'groups' at /home/support/commonlib//Manage/Group.pm line 50".

It said to send the error to [email protected], which I did, but the message got returned with "550 No such address here".

So I'm back trying to tackle this on the forum.

The svg problem is not a Roundcube limitation. The svg images work properly under Roundcube if not accessed via cPanel. To see the problem first hand, copy two images, png and svg to:

/usr/local/cpanel/base/3rdparty/

Now log in to cPanel and try to view them:

/https://[domain]:2096/cpsessxxxxxxxxx/3rdparty/image.png
/https://[domain]:2096/cpsessxxxxxxxxx/3rdparty/image.svg

The png image will view properly while the svg image will generate a 404 page. We need to find a fix for this asap, it's crucial to our business.