Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Switch account doesn't work

Discussion in 'General Discussion' started by JamieJ, Apr 20, 2010.

  1. JamieJ

    JamieJ Registered

    Apr 20, 2010
    Likes Received:
    Trophy Points:
    Hi, I'm having a problem with the 'Switch Account' functionality in cPanel. When I sign into cPanel as a reseller, I see the list of domains under this reseller in a dropdown as I would expect, however I when I choose a domain, it does not actually switch accounts. Instead the screen refreshes and I am returned to the same screen with the reseller's domain selected. No error message is displayed and I cannot find any error in the server logs related to this.

    Does anyone have any idea of what might be causing this or any suggestions on what I can do to troubleshoot?

    cPanel version is: cPanel 11.25.0-R44718
  2. mickbeng

    mickbeng Well-Known Member

    Oct 3, 2006
    Likes Received:
    Trophy Points:
    Penang, Malaysia
    You may try to force upcp if this could help.

    /scripts/upcp --force
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice