Switch account missing for mobile view when using Paper Lantern theme

Indeed. The menu is available under General Information on right side of Paper Lantern on my desktop, but not shown using a mobile device. I hadn't noticed this.

@cPanelAdamF can address this for us I believe.

 

In v58, the General Info sidebar that we've added back appears below the list of icons on mobile. You'll may have to scroll down to find it, but it's there.

 

Hi Adam, that's odd. I've just double checked, on my iPhone5 I don't see the menu. I do see the "Current User" title (and a spinner to the right of it for a moment), but no menu below it. Just checked my android and iPhone6 as well.

I'm missing something here for some reason. Might be lunch. :p

 

@Infopro definitely a good idea to grab lunch then ;-)

Do you see any javascript errors in your browser's web console?

 

No errors on any of my mobile devices. I do see it, when switching to Retro.

 

Checking using, 58.0.24, and firefox on android (galaxy S5), Safari on iPhone6 (iOS 9.3.4) and Chrome on iPhone5 (iOS 10.0 beta 6) I don't see it. Same account on Desktop I do.

 

Sorry about the slowdown in responses there. I've got the issue reproduced on a build of 11.58.0.24 and I've filed an internal case with the id of CPANEL-8268 to get the issue resolved. I'm afraid I don't have a workaround for you other than what you're currently doing.

 

Hello @BlueSteam,

I just wanted to send you a quick update to let you know the resolution is included with cPanel version 60:

Fixed case CPANEL-8268: Fixed missing theme and reseller switcher.

Version 60 is tentatively planned for publication to the "Current" build tier in October. Information on the release process is available at:

Product Versions and the Release Process - cPanel Knowledge Base - cPanel Documentation

Thank you.