SOLVED Synchronize DNS Records error

[radeonpower]

Hello, this is the first time I have encountered this problem on cPanel. I'm trying to sync dns records to all servers (I am using 4 cPanel dns only servers connected to the main WHM server) when I get this error.



Synchronize all zones to all servers

dnsadmin failed to answer a request that it accepted. at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 130.
at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 130.
Cpanel::DnsUtils::AskDnsAdmin::askdnsadmin_sr("GETZONES", 0, "domain1.com,domain2.com,domain3.com"..., 0, 0, HASH(0x3fd56d8)) called at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 52
Cpanel::DnsUtils::AskDnsAdmin::askdnsadmin("GETZONES", 0, "domain1.com,domain2.com,domain3.com"..., 0, 0, HASH(0x3fd56d8)) called at /usr/local/cpanel/Cpanel/DnsUtils/Sync.pm line 79
Cpanel::DnsUtils::Sync::_sync_zones(0, 1, undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Sync.pm line 100
Cpanel::DnsUtils::Sync::sync_zones(1) called at whostmgr/bin/whostmgr.pl line 2581
main::makesec() called at whostmgr/bin/whostmgr.pl line 439
main::__ANON__(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366
Whostmgr::Dispatch::_do_call("makesec", HASH(0x388ff48), HASH(0x3890620)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178
Whostmgr::Dispatch::dispatch("makesec", 1, ARRAY(0x389e6d0), HASH(0x3890620)) called at whostmgr/bin/whostmgr.pl line 441

Please advice.

Thanks!

#94373156

 

[radeonpower]

I found the reason for this, if a domain (does not matter which one) has setup DNSSEC on the server this error appears. When I removed the DNSSEC entries everything works again. So DNSSEC is breaking something, now cPanel has to issue a fix.

 

[andrew.n]

or it could be related to zone errors as described here

https://support.cpanel.net/hc/en-us/articles/4410356384279-AutoSSL-error-get-zones-for-domains-dnsadmin-failed-to-answer-a-request-that-it-accepted

 

[cPRex]

Our team was able to let you know this is related to issue CPANEL-38222. This issue is actually fixed in version 100, which just reached the Current tier this week, so it will be moved up to a more stable tier soon.