system could not connect to cphulkd. at cpsrvd.pl line 5336.

[postcd]

Hello,

/usr/local/cpanel/logs/error_log

is growing by these error log entries:

[2015-11-09 10:43:59 +0000] warn [cpsrvd] Brute force checking was skipped for the “” from “SOMEIPHEREIREPLACEDFORPRIVACY” for the “cpsrvd” service because the system could not connect to cphulkd. at cpsrvd.pl line 5336.
cpanel::cpsrvd::connect_cphulkd() called at cpsrvd.pl line 5110
cpanel::cpsrvd::handle_auth() called at cpsrvd.pl line 1077
cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 884
cpanel::cpsrvd::script() called at cpsrvd.pl line 379

only thing that changes across log entries is the IP address. Please what are steps to do to discover cause? Thank you

UPDATE:after i switched cpHulk on/off from Home » Security Center » cPHulk Brute Force Protection, no new such log entries appears..

 

[cPanelMichael]

UPDATE:after i switched cpHulk on/off from Home » Security Center » cPHulk Brute Force Protection, no new such log entries appears..

Hello

I am happy to see the issue is now resolved. Let us know if this happens again in the future.

Thank you.

 

[postcd]

Hello, this issue now repeats. Can anyone please advice how to discover the cause of this issue?

Moreover i cant re-enable it thru WHM now, it shows empty page on the cPhulk section of the WHM.

btw: maybe thanks to this im getting "
HTTP error 401
Invalid Security Token" errors every minute when browsing WHM and have to re-login frequently.

I tried to restart the service:
/scripts/restartsrv_cphulkd --stop; /scripts/restartsrv_cphulkd --start

But from that time i was unable to browse more than one page in WHM and then have to re-login because of "Invalid Security Token".

After disabling service using commands at cPHulk Management on the Command Line - cPanel Knowledge Base - cPanel Documentation

issue persist (cant browse more than one page in WHM and have to confirm re-login/update sec. token.

please help?

 

[cPanelMichael]

After disabling service using commands at cPHulk Management on the Command Line - cPanel Knowledge Base - cPanel Documentation

issue persist (cant browse more than one page in WHM and have to confirm re-login/update sec. token.

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.