System does not control DNS for domain - faulty result

anton_latvia

Well-Known Member
PartnerNOC
May 11, 2004
390
12
168
Latvia
cPanel Access Level
Root Administrator
Hello,
We use DNS cluster of 2 servers and most domains use our nameservers. But for some reason - on page Email Deliverability we get error: This system does not control DNS for the "domain.com" domain. Contact the person responsible for ns1 and ns2 nameservers and request that they update the records.

What could be wrong with out setup? :)

Anton
 
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quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Hello,
We use DNS cluster of 2 servers and most domains use our nameservers. But for some reason - on page Email Deliverability we get error: This system does not control DNS for the "domain.com" domain. Contact the person responsible for ns1 and ns2 nameservers and request that they update the records.

What could be wrong with out setup? :)
Most likely nothing wrong with your setup. I've seen the same in our servers.
Look here:
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
It is most likely related to the issue which @quietFinn noted, which per the case is fixed but awaiting merge into v86 and backported in v84. I've been watching this case pretty intently and as soon as there are updates to the case we'll update the thread he linked.