System failed to find an owner for domain hostname

Reiyad

Member
Jan 20, 2017
8
0
1
Jordan
cPanel Access Level
Root Administrator
Hello,

I am trying to install SSL for my website, however I am facing real issues, every time I try to install the certificate it keeps saying "The system failed to find an owner for 'server.mydomain.com' "

The question in short is how do I fix this?

I ran /scripts/updateuserdomains and I didn't get any errors.

Plus will server.mydomain.com match mydomain.com if the certificate is installed using the hostname?

I actually have more more problems but I will open another thread for the other problems I have.

Thanks in advance, your help is appreciated!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Could you verify the hostname of the server isn't added as a domain name to any existing accounts on the system as either the account's primary domain name, or as a subdomain, addon domain, or alias?

Thank you.