system not limiting the reselers bandwidth

We have a reseller created a package with no limit and used more bandwidth than the limited in the reseller privilegies.

We limited him to 10000 mb and he used almost 100 gb

Is this a bug?

Is not supposted the limit in the privilegies should limit them?

Please advice

Thank you!

WHM 9.2.0 cPanel 9.3.0-C4

 

hello,

thank you for the reply, but the problem is other...

create a user and give him RS privilegies, and give him the possibility to create an account with unlimited bandwidth.

Then if you go and restrict him to dont use unlimited bandwidth this not take effect, once he have the account created with unlimited bandwdith he can continue using unlimited bandwdith for that account, no matter if you limited him in the reseller privilegies.

 

You are welcome Perlchild!

well, the point is not exactly if the reseller can use the unlimited if you already restricted him, we have only few old clients with the unlimited checked and was checked because in the old Cpanel versions never was clear all the reseller limits, so that remain checked until now when we saw a reseller that have 10gb of limit in his reseller account used 100 gb in one of his domains, go figure

now.....this make me think if we dont have the same problem with the oversell option.

I mean, you create a reseller and give him 10gb max in the RS privilegies. with overselling checked. What hapen if he create an account with 30gb limit, he can because he have the oversell checkbox activated. The system will stop him if he go above the 10gb reseller limit?


Othet thing i dont know what hapen is with the reseller space. You limit him to 1 gb in the privilegies. he create different accounts in his reseller plan, the sumarize of all the accounts is 1.2 gb, what account will suspend the system for overquota?

Thank you again!