Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

System Terminated Sub-Process Error

Discussion in 'General Discussion' started by venomdog, Jan 25, 2016.

  1. venomdog

    venomdog Member

    Joined:
    Apr 9, 2014
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Guys,
    Excuse me if this question is asked thousands of time but I am getting this emails starting this month and I cannot find any solution for it.
    I tried to search solution on this forum but looks like I have something else altogether. I managed to fix few other problems but this one is taking sometime for me.

    Code:
    The chkservd sub-process with PID “17521” ran for “5 minutes and 1 second”. The system terminated this sub-process when it exceeded the time allowed between checks, which is “5 minutes”. To determine why, check the “/var/log/chkservd.log ” and “ /usr/local/cpanel/logs/tailwatchd_log ” files.
    
    You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend that you investigate the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or there is a misconfiguration that delays restarts.
    
    If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM’s “Tweak Settings” feature: “The number of times chkservd will allow a previous check to complete before terminating the check”, “The number of seconds between chkservd service checks”, or both.
    
    
    Notification Type hang ⚠
    Service chkservd
    Memory Information
    Used 2.94 GB
    Available 2.84 GB
    Installed 3.02 GB
    Load Information 23.16 15.08 9.10
    Uptime 10 hours, 1 minute, and 19 seconds
    IOStat Information avg-cpu:  %user  %nice %system %iowait  %steal  %idle           6.91    0.35    1.06    0.44    0.00  91.24 Device:            tps  Blk_read/s  Blk_wrtn/s  Blk_read  Blk_wrtn
    ChkServd Version 17.0
    Top Processes
    PID Owner CPU % Memory % Command
    17997 nobody 45.83 0.30 /usr/local/cpanel/3rdparty/perl/514/bin/perl /etc/munin/plugins/apache_accesses
    17991 root 36.17 0.37 /usr/local/cpanel/scripts/restartsrv_sshd - waiting for lock
    1358 mysql 21.11 1.59 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/shagari.satsom.in.err --open-files-limit=10000 --pid-file=/var/lib/mysql/shagari.satsom.in.pid
    17973 munin 1.17 0.46 /usr/local/cpanel/3rdparty/perl/514/bin/perl /usr/local/cpanel/3rdparty/share/munin/munin-update
    17951 root 0.44 0.58 tailwatchd - chkservd - sshd check
    
    
    Preview of “cpanel_chkservd_log_tail.txt”
    [2016-01-25 22:14:04 -0500] Disk check .... simfs (/) [10.68%] ... {status:eek:k} ... Done
    Loading services .....clamd....cpanellogd....cpdavd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lfd....mailman....mysql....named....nscd....p0f....pop....queueprocd....rsyslogd....spamd....sshd..Done
    Service Check Started
    Service Check Finished
    [2016-01-25 22:09:04 -0500] Service check ....sshd [[check command:+][socket connect:N/A]]...spamd [[check command:+][socket connect:N/A]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [[check command:+][socket connect:N/A]]...pop [[check command:+][socket connect:+]]...p0f [[check command:+][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...mailman [[check command:+][socket connect:N/A]]...lfd [[check command:+][socket connect:N/A]]...ipaliases [[check command:+][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...dnsadmin [[check command:+][socket connect:+]]...crond [[check command:+][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpdavd [[http_service_auth:1][check command:+][socket connect:+]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    [2016-01-25 22:09:04 -0500] OOM check ....Done
    [2016-01-25 22:09:04 -0500] Disk check .... simfs (/) [10.68%] ... {status:eek:k} ... Done
    Loading services .....clamd....cpanellogd....cpdavd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lfd....mailman....mysql....named....nscd....p0f....pop....queueprocd....rsyslogd....spamd....sshd..Done
    Service Check Started
    Service Check Finished
    Preview of “cpanel_tailwatchd_log_tail.txt”
    [10647] [2016-01-25 13:22:26 -0500] [Cpanel::TailWatch] [START] 10647 1453746145
    [10633] [2016-01-25 13:22:25 -0500] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled.
    [10633] [2016-01-25 13:22:25 -0500] [Cpanel::TailWatch::Eximstats] Loading email sending limits from 1453744800 - 1453748400
    [10633] [2016-01-25 13:22:25 -0500] [Cpanel::TailWatch] [INFO] Configured to conserve memory; skipped load of Linux::Inotify2.
    [10633] [2016-01-25 13:22:25 -0500] [Cpanel::TailWatch] [INFO] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    [2060] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    [2060] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch] [2060] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    [10619] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled.
    [10619] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch::Eximstats] Loading email sending limits from 1453744800 - 1453748400
    [10619] [2016-01-25 13:22:24 -0500] [Cpanel::TailWatch] [INFO] Configured to conserve memory; skipped load of Linux::Inotify2.
    
    
     
    #1 venomdog, Jan 25, 2016
    Last edited by a moderator: Jan 26, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,897
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    The issue likely stems from the load average on the system. The following thread will guide you through troubleshooting high loads:

    Troubleshooting high server loads on Linux servers

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. venomdog

    venomdog Member

    Joined:
    Apr 9, 2014
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thanks Michael. And sorry to reply you late, that threads seems to be too much for me to investigate, it talks about a script that will again give me some pointers. But for me this issue occurs every 3rd day and it effects my site, luckily I have also used cloudflare so I am online always, what I do is I restart my VPS and then it all works fine until I hit this issue again on 3rd day precisely.

    Any other pointers ? I also wonder why mysql process takes 22.9% of cpu when this occurs.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,897
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    The thread also references some log files you can check to verify the cause of the issue. You may want to consult with your provider or a qualified system administrator if this beyond the scope of your abilities.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice