system_config_at_install.json' does not exist

Operating System & Version
CENTOS 7.8
cPanel & WHM Version
v88.0.13

migandroid

Member
Feb 14, 2020
6
1
3
Portugal
cPanel Access Level
Website Owner
After update CENTOS 7.8 kvm [server] v88.0.13, show this error everyday.


/usr/local/cpanel/logs/error_log:
[2020-07-25 04:13:31 +0100] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist)
at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673.
Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0x35c5b70), Try::Tiny::Catch=REF(0x35b4310)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674
Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010), HASH(0x3066020)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2207
Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010), HASH(0x3066020)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2261
Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368
Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2333
Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
Try::Tiny::try(CODE(0x303d510), Try::Tiny::Catch=REF(0x14fb168)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2338
Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /usr/local/cpanel/scripts/gather-update-logs line 116
main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x31d7010)) called at /usr/local/cpanel/scripts/gather-update-logs line 91


Any recommendation?
 
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cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,036
1,205
313
Houston
Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 

bloatedstoat

Well-Known Member
Jun 14, 2012
173
22
68
Victoria, Australia
cPanel Access Level
Root Administrator
I too have similar in cpanel error log.
Cloud LInux 6.10
v 88.0.14

Code:
/usr/local/cpanel/logs/error_log:
[2020-09-02 05:06:14 +1000] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist)
 at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673.
    Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
    Try::Tiny::try(CODE(0x3036270), Try::Tiny::Catch=REF(0x30556d0)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674
    Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760), HASH(0x2b9c570)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2241
    Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760), HASH(0x2b9c570)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2296
    Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2403
    Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368
    Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
    eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
    Try::Tiny::try(CODE(0x2c63578), Try::Tiny::Catch=REF(0x1034328)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2373
    Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /usr/local/cpanel/scripts/gather-update-logs line 116
    main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x2d06760)) called at /usr/local/cpanel/scripts/gather-update-logs line 91
 

bloatedstoat

Well-Known Member
Jun 14, 2012
173
22
68
Victoria, Australia
cPanel Access Level
Root Administrator
@cPanelLauren,

The ticket was reviewed and the following returned .

"From our development team, it looks like this is an expected warning. The file it is looking for "system_config_at_install.json" is only created in new installs in v90+. The warning message appearing in the logs is by design and can be safely ignored moving forward.

The warning should also stop showing when the server does update to v90+."


Case closed. Thanks.
 
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