The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Tailwatchd constantly saying NSCD is down

Discussion in 'Bind / DNS / Nameserver Issues' started by willkruss, May 2, 2016.

Tags:
  1. willkruss

    willkruss Member

    Joined:
    Jan 29, 2014
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    Hi,

    We have about 500 cPanel VPSs and have an issue where if BIND is not the selected name server tailwatchd regularly reports the chosen nameserver as down. It seems like it gets mixed up with which name server is actually installed.

    This has been happening for a long time now, but has got worse over the last 6 months.

    The most recent one, the client had chosen MyDNS, but emails constantly keep coming in saying NSCD is down. Changing to BIND and then to MyDNS or NSD fixes it the issue.

    BIND also has issues where often it won't serve multiple zones for the same domain (e.g. if there are separate zones setup for ns1.domain.com, ns2.domain.com, vps.domain.com and domain.com), it simply ignores some zones on some occasions, we cannot pinpoint why it does that, it just doesn't serve them. NSD and MyDNS do not have that issue.

    Can cPanel please fix tailwatchd with regards to name server monitoring:

    Code:
    Subject: [vps.example.com.au] FAILED : nscd (xxx.xxx.xxx.xxx)
    The service “nscd” appears to be down.
    Server
    vps.xxxxxx.com
    Primary IP Address
    xxx.xxx.xxx.xxx
    Service Name
    nscd
    Service Status
    failed 
    Notification
    The service “nscd” appears to be down.
    Service Check Method
    The system’s command to check or to restart this service failed.
    Number of Restart Attempts
    339
    Startup Log
    Starting nscd: /usr/sbin/nscd: already running [FAILED]
    
    Thanks,
    Will
     
    #1 willkruss, May 2, 2016
    Last edited by a moderator: May 2, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,738
    Likes Received:
    661
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    It's possible this is related to the following thread:

    NSCD Failing

    Could you review that thread and let us know if it's similar to what you have noticed?

    Thank you.
     

Share This Page