cforapple

Registered
Mar 11, 2018
1
0
1
Hong Kong
cPanel Access Level
Root Administrator
Hi, I got similiar error with command "/scripts/restartsrv_tailwatchd", please help.


Waiting for “tailwatchd” to restart …………failed.

Cpanel::Exception::Services::StartError
Service Status
tailwatchd (tailwatchd) is running as root with PID 25293 (systemd+/proc check method).

Service Error
(XID bysmc7) The “tailwatchd” service failed to start.

Startup Log
systemd[1]: Starting tailwatchd...
restartsrv_tailwatchd[28674]: tailwatchd is already running (tailwatchd) with PID 25293 by root
systemd[1]: tailwatchd.service: control process exited, code=exited status=1
systemd[1]: Failed to start tailwatchd.
systemd[1]: Unit tailwatchd.service entered failed state.
systemd[1]: tailwatchd.service failed.

tailwatchd has failed. Contact your system administrator if the service does not automagically recover.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hi @cforapple

The message you're getting when trying to start tailwatchd indicates that it wasn't stopped fully. Can you try the following and let me know if it continues?

Code:
/scripts/restartsrv_tailwatchd --stop
Then check to ensure there are no tailwatchd processes running still:
Code:
ps faux |grep tailwatch[d]
If there are kill the proceses if not restart the process once more:

Code:
/scripts/restartsrv_tailwatchd --start