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tailwatchd has failed message

Discussion in 'General Discussion' started by cforapple, Jun 4, 2018.

  1. cforapple

    cforapple Registered

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    Hi, I got similiar error with command "/scripts/restartsrv_tailwatchd", please help.


    Waiting for “tailwatchd” to restart …………failed.

    Cpanel::Exception::Services::StartError
    Service Status
    tailwatchd (tailwatchd) is running as root with PID 25293 (systemd+/proc check method).

    Service Error
    (XID bysmc7) The “tailwatchd” service failed to start.

    Startup Log
    systemd[1]: Starting tailwatchd...
    restartsrv_tailwatchd[28674]: tailwatchd is already running (tailwatchd) with PID 25293 by root
    systemd[1]: tailwatchd.service: control process exited, code=exited status=1
    systemd[1]: Failed to start tailwatchd.
    systemd[1]: Unit tailwatchd.service entered failed state.
    systemd[1]: tailwatchd.service failed.

    tailwatchd has failed. Contact your system administrator if the service does not automagically recover.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @cforapple

    The message you're getting when trying to start tailwatchd indicates that it wasn't stopped fully. Can you try the following and let me know if it continues?

    Code:
    /scripts/restartsrv_tailwatchd --stop
    
    Then check to ensure there are no tailwatchd processes running still:
    Code:
    ps faux |grep tailwatch[d]
    If there are kill the proceses if not restart the process once more:

    Code:
    /scripts/restartsrv_tailwatchd --start
     
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