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temp address no longer working

Discussion in 'EasyApache' started by Mark Coates, Jun 2, 2019.

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  1. Mark Coates

    Mark Coates Well-Known Member

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    Hi all,

    I have noticed recently that the temp address is no longer working for example

    Actual address: www.example.com
    Temp address: 123.321.123.321/~examplec

    When this is visited it comes up with the 404 page not found.

    does anyone have any ideas on this one?

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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  3. Mark Coates

    Mark Coates Well-Known Member

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    I have checked about the mod_userdir and this is disabled. I have tried to activate but cant do it as passenger is active
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    This is by design because the two modules are incompatible. If you enable Apache's ruby24-mod_passenger module in WHM's EasyApache 4 Interface (WHM >> Home >> Software >> EasyApache 4), the system disables Apache's mod_userdir module by default.

    The alternative from my previous response is recommended in this case:

    Thank you.
     
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  5. Mark Coates

    Mark Coates Well-Known Member

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    Would i have to do this for every user though?
     
  6. Mark Coates

    Mark Coates Well-Known Member

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    Thanks and sorted it :)
     
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  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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