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Template Not Parsing

Discussion in 'User Experience' started by liam_1412, Mar 9, 2017.

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  1. liam_1412

    liam_1412 Registered

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    Just recently when signing in, I have had the issue that it appears that the template code is not parsing. I could get round this by using https://hostname.domain.com/cpanel. This morning I have tried to log in via this route and it is now doing the same even via this access point.

    This is what it looks like

    upload_2017-3-9_12-24-35.png

    If I click any of the links it just takes me back to the login page. Any Advice?
     
    #1 liam_1412, Mar 9, 2017
    Last edited by a moderator: Mar 9, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    You might try clearing your browser cache, trying another browser just to be sure its server and not browser related.
     
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    #2 Infopro, Mar 9, 2017
  3. liam_1412

    liam_1412 Registered

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    Yeah I'm sure it's not browser related. It does it on both my laptop and desktop, firefox and chrome.
     
    #3 liam_1412, Mar 9, 2017
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Are you using Cloudflare? I seem to recall an issue with it.
     
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    #4 Infopro, Mar 9, 2017
  5. liam_1412

    liam_1412 Registered

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    Yes. I'll speak to them.
     
    #5 liam_1412, Mar 9, 2017
  6. liam_1412

    liam_1412 Registered

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    It is indeed cloudflare but I have another domain on the same severe that doesn't proxy through cloudflare. It's to do with cpanel IP checking apparently. Maybe 2 big companies like you could get your heads together and figure a way round this.

    Thanks
     
    #6 liam_1412, Mar 9, 2017
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    #7 cPanelMichael, Mar 12, 2017
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