The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Temporarily deferred due to user complaints

Discussion in 'E-mail Discussions' started by Amel Selimovic, Jan 8, 2016.

  1. Amel Selimovic

    Amel Selimovic Registered

    Joined:
    Dec 28, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Zenica
    cPanel Access Level:
    Root Administrator
    Hallo guys and girls

    I hove one big trouble on my vps server.

    I think, this is some troubule with default email accounts on my users (cpanels)

    I have so lot emails with this name : Mail delivery failed: returning message to sender
    In one cpanel account have 139 276 emails with this name and text message :

    Code:
    -----------------------------------------------------------------------------------------------------
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
    someuser @ yahoo.com
        host mta7.am0.yahoodns.net [66.196.118.34]
        SMTP error from remote mail server after MAIL FROM:someuser@example.com SIZE=2491:
        421 4.7.0 [TS01] Messages from 79.143.186.31 temporarily deferred due to user complaints - 4.16.55.1; see [URL='https://help.yahoo.com/kb/postmaster/SLN3434.html']Postmaster                                                            | SLN3434 - Error: "421 4.7.0 [TS01] Messages from x.x.x.x temporarily deferred due to user complaints - 4.16.55.1" when sending email to Yahoo[/URL]:
        retry timeout exceeded
    
    Reporting-MTA: dns; intelekt.example.info
    
    Action: failed
    Final-Recipient: rfc822; someuser @ yahoo.com
    Status: 5.0.0
    Remote-MTA: dns; mta7.am0.yahoodns.net
    Diagnostic-Code: smtp; 421 4.7.0 [TS01] Messages from 79.143.186.31 temporarily deferred due to user complaints - 4.16.55.1; see [URL='https://help.yahoo.com/kb/postmaster/SLN3434.html']Postmaster                                                            | SLN3434 - Error: "421 4.7.0 [TS01] Messages from x.x.x.x temporarily deferred due to user complaints - 4.16.55.1" when sending email to Yahoo[/URL]: retry timeout exceeded
    
    -------------------------------------------------------------------------------------------------
    
    How I can stop this, delete all emails and block this stuff. Please help me.
     
    #1 Amel Selimovic, Jan 8, 2016
    Last edited by a moderator: Jan 8, 2016
  2. Amel Selimovic

    Amel Selimovic Registered

    Joined:
    Dec 28, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Zenica
    cPanel Access Level:
    Root Administrator
    Thanks a lot for answer.

    Can you say me please how I can delete all emails, but fast, with putty or somthing other, because i need that. I have so much emails with this content.

    I follow steps for protect my vps in future. Thanks a lot.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    675
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    You can use the "Delete All" option for the search results in:

    "WHM Home » Email » Mail Queue Manager"

    Thank you.
     
Loading...

Share This Page