Temporary authentication failure

GersonM17

Registered
Sep 13, 2019
2
0
1
Arequipa
cPanel Access Level
Root Administrator
Hi,

Today a restart my server to apply an upgrade and then the server are failed on services and the WHM interface is down, services like apache and mysql are running my sites are working well but can't access to WHM or cPanel and can't send email

Code:
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__T5gbESRTRrlFdT1Xh6GKzeAaJIZJfwXZzaxZTYEn201xnIOReCHlm58PIzwrkChT EfjI_G9wrKJX_Kh82fyMdRZf3IO4JRSM14smFagNHPxppjRxAkQUcslGfPcuOF92
<< A001 NO [UNAVAILABLE] Temporary authentication failure. [braavos.example.com:2019-09-13 09:25:20]
imap: ** [A001 NO [UNAVAILABLE] Temporary authentication failure. [braavos.example.com:2019-09-13 09:25:20] != A001 OK]
: Died
my server config

Code:
/etc/redhat-release:CloudLinux release 7.7 (Valery Bykovsky)
/usr/local/cpanel/version:11.82.0.14
/var/cpanel/envtype:standard
CPANEL=release
this is what I have con /usr/local/cpanel/logs/error_log

Code:
Cpanel::Notify::__ANON__() called at /usr/local/cpanel/Cpanel/Notify.pm line 150
        Cpanel::Notify::_notification_backend("chkservd::Notify", "failed", 1, CODE(0x27b8f00)) called at /usr/local/cpanel/Cpanel/Notify.pm line 79
        Cpanel::Notify::notification_class("interval", 1, "status", "failed", "class", "chkservd::Notify", "application", "chkservd::Notify", ...) called at /usr/local/cpanel/Cpanel/TaskProcessors/NotificationTasks/Harvester.pm line 66
        Cpanel::TaskProcessors::NotificationTasks::Harvester::__ANON__(__CPANEL_HIDDEN__, ARRAY(0x27b8ba0)) called at /usr/local/cpanel/Cpanel/TaskQueue/SubQueue/Harvester.pm line 123
        Cpanel::TaskQueue::SubQueue::Harvester::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
        Try::Tiny::try(CODE(0x26e9738), Try::Tiny::Catch=REF(0xb3a358)) called at /usr/local/cpanel/Cpanel/TaskQueue/SubQueue/Harvester.pm line 135
        Cpanel::TaskQueue::SubQueue::Harvester::harvest("Cpanel::TaskProcessors::NotificationTasks::Harvester", CODE(0x277f590)) called at /usr/local/cpanel/Cpanel/TaskProcessors/NotificationTasks/Harvester.pm line 68
        Cpanel::TaskProcessors::NotificationTasks::Harvester::harvest("Cpanel::TaskProcessors::NotificationTasks::Harvester", CODE(0x26f76c0)) called at /usr/local/cpanel/Cpanel/TaskProcessors/NotificationTasks.pm line 58
        Cpanel::TaskProcessors::NotificationTasks::NotifyFromSubQueue::_do_child_task(Cpanel::TaskProcessors::NotificationTasks::NotifyFromSubQueue=HASH(0xb46cd0), Cpanel::TaskQueue::Task=HASH(0x26e9240), Cpanel::LoggerAdapter=HASH(0xb0bc18)) called at /usr/local/cpanel/Cpanel/TaskQueue/ChildProcessor.pm line 68
        eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue/ChildProcessor.pm line 71
        Cpanel::TaskQueue::ChildProcessor::process_task(Cpanel::TaskProcessors::NotificationTasks::NotifyFromSubQueue=HASH(0xb46cd0), Cpanel::TaskQueue::Task=HASH(0x26e9240), Cpanel::LoggerAdapter=HASH(0xb0bc18), Cpanel::StateFile::Guard=HASH(0x26f6fa0)) called at /usr/local/cpanel/Cpanel/TaskQueue/FastSpawn.pm line 24
        Cpanel::TaskQueue::FastSpawn::process_task(Cpanel::TaskProcessors::NotificationTasks::NotifyFromSubQueue=HASH(0xb46cd0), Cpanel::TaskQueue::Task=HASH(0x26e9240), Cpanel::LoggerAdapter=HASH(0xb0bc18), Cpanel::StateFile::Guard=HASH(0x26f6fa0)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 603
        eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 603
        Cpanel::TaskQueue::process_next_task(Cpanel::TaskQueue=HASH(0x26c5fa0)) called at /usr/local/cpanel/Cpanel/QueueProcd/Queueing.pm line 49
        eval {...} called at /usr/local/cpanel/Cpanel/QueueProcd/Queueing.pm line 49
        Cpanel::QueueProcd::Queueing::queue_process_next_task(Cpanel::TaskQueue=HASH(0x26c5fa0), Cpanel::LoggerAdapter=HASH(0xb0bc18)) called at libexec/queueprocd.pl line 473
        libexec::queueprocd::process_tasks(Cpanel::TaskQueue=HASH(0x26c5fa0), Cpanel::TaskQueue::Scheduler=HASH(0x26c5df0)) called at libexec/queueprocd.pl line 490
        libexec::queueprocd::_process_tasks_until_no_more_are_ready(Cpanel::TaskQueue=HASH(0x26c5fa0), Cpanel::TaskQueue::Scheduler=HASH(0x26c5df0)) called at libexec/queueprocd.pl line 223
        libexec::queueprocd::script("libexec::queueprocd", "--start") called at libexec/queueprocd.pl line 126
Please I don't know what can I do

Thanks
 
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