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Terminate Account: Failed Hook Denied Execution of Killacct

Discussion in 'General Discussion' started by razorerp, Oct 24, 2015.

  1. razorerp

    razorerp Registered

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    I am attempting to terminate an account on one of our CPANEL Servers and have exncountered this error which is not allowing us to remove an account

    Terminate Account: Failed Hook Denied Execution of Killacct Failed to remove these domains: XXXXX.com (last erro: API Call failed: code 404, msf "{"detail" "Not Found"]".").)

    Does anybody have any idea how to resolve this issue?

    Thank you in advance

    2015-10-24_11-13-32.jpg
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Check to see which custom hooks are utilized during the account creation process:

    "WHM Home » Development » Manage Hooks"

    It's likely one of these custom hooks is causing the issue.

    Thank you.
     
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