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Terminating reseller accounts without primary domain

Discussion in 'General Discussion' started by apc1, Feb 10, 2007.

  1. apc1

    apc1 Well-Known Member

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    Some time ago transferred a couple of accounts from another server with reseller priveledges.

    I need to terminate these accounts and all user accounts under them, but they have no domain associated with the reseller account, and consequently do not appear in the list of accounts in reseller center account termination.

    How can I get around this from the command line if necessary?

    Thanks.
     
  2. brendanrtg

    brendanrtg Well-Known Member

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    This is going to be a TEDIOUS & LONG processs as far as I know.

    For a start, you can try adding the missing main domain back by editing /var/cpanel/users/YSERNAME

    If that fails to you cannot remember the user (unlikely), then:

    1. Terminate those you can see under WHM > TERMINATE MULTIPLE ACCOUNTS
    2. Terminate their Zones under WHM > DELETE ZONE ENTRIES (those you cannot see)
    3. EDIT as root /etc/passwd, /etc/group and remove their usernames
    4. Go to /home and remove their directories with rm -rf /USERNAME
    5. Go to /var/cpanel/users and DELETE their USERNAME

    The above "should" make a "clean" delete of those stealth accounts, although there are other entries which in my opinion are safe to ignore.

    I am sure there must be an easier way and I have yet to figure them out :)
     
  3. cPanelKenneth

    cPanelKenneth cPanel Development
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    Along with what brendanrtg said, you'll also need to modify the /var/cpanel/reseller* files to remove all instances of the reseller account name
     
  4. apc1

    apc1 Well-Known Member

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    Thanks.

    The account file does not exist in /var/cpanel/users

    I can see his accounts in terminate multiple accounts, but I would like to zap everything.

    Surely terminating multiple accounts will zap the directories and DNS anyway?

    I just need to remove the reseller account itself then.
     
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