test ftp backup file fails

kernow

Well-Known Member
Jul 23, 2004
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Getting a file can't be found error when testing the backup ftp destination in the WHM backup config page. If someone knows where and what test file name is let us know please.
Error: Validation for transport “username” failed: Could not upload test file: Can't open that file: No such file or directory
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

This can happen if the backup directory you entered under "FTP Destination" is not valid. You may want to enter "/" to ensure it uses the directory that you enter upon FTP login.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
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I am happy to see the issue is now resolved. Thank you for updating this thread with the outcome.