The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

test ftp backup file fails

Discussion in 'Data Protection' started by kernow, Jan 3, 2014.

  1. kernow

    kernow Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    899
    Likes Received:
    13
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Getting a file can't be found error when testing the backup ftp destination in the WHM backup config page. If someone knows where and what test file name is let us know please.
     
    #1 kernow, Jan 3, 2014
    Last edited: Jan 3, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,204
    Likes Received:
    1,297
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    This can happen if the backup directory you entered under "FTP Destination" is not valid. You may want to enter "/" to ensure it uses the directory that you enter upon FTP login.

    Thank you.
     
  3. kernow

    kernow Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    899
    Likes Received:
    13
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Yep, a missing "/" before the named dir was the cause.
    Thanks cPanelMichael :)
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,204
    Likes Received:
    1,297
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I am happy to see the issue is now resolved. Thank you for updating this thread with the outcome.
     
  5. Jose Nobile

    Jose Nobile Registered

    Joined:
    Jun 5, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Cali, Colombia
    cPanel Access Level:
    Root Administrator
    I want added something more. The directory must exist in the server for cPanel passes the validation.
     
Loading...

Share This Page