the backup procedure, download at my NAS device deleted accounts

thanasis

Well-Known Member
Nov 24, 2017
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Hello all,
the backup procedure yesterday download at my NAS device deleted accounts!!!
These account i had deleted (terminate) from my VPS at 5 March 2018!
 
Last edited:

thanasis

Well-Known Member
Nov 24, 2017
73
4
8
Greece
cPanel Access Level
Root Administrator
I have at my vps some accounts (websites).
Recently i deleted some of them.
Yesterday the backup download at my NAS the deleted accounts (websites).
I checked at my VPS, but these accounts doesnt exists!!!

(sorry for my previous post, mobile t9, issues )
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
I have at my vps some accounts (websites).
Recently i deleted some of them.
Yesterday the backup download at my NAS the deleted accounts (websites).
I checked at my VPS, but these accounts doesnt exists!!!
Hello,

Could you elaborate some more on the specific issue you encountered? For instance, are you stating that backups for terminated accounts exist on the remote destination? Or, is the issue that backups for terminated accounts do not exist on the remote backup destination?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Backups for terminated accounts exist on the remote destination.
And in my VPS these accounts do not exist!
Hello,

This is normal behavior. Backups are stored and pruned based on the date of the individual backup directory they are stored in. Thus, terminated accounts are retained for the duration of your backup retention settings:

Backup Configuration - Version 70 Documentation - cPanel Documentation

Here's a feature request that may interest you:

Manage backups of terminated accounts

Thank you.
 

thanasis

Well-Known Member
Nov 24, 2017
73
4
8
Greece
cPanel Access Level
Root Administrator
Hello,

This is normal behavior. Backups are stored and pruned based on the date of the individual backup directory they are stored in. Thus, terminated accounts are retained for the duration of your backup retention settings:

Backup Configuration - Version 70 Documentation - cPanel Documentation

Here's a feature request that may interest you:

Manage backups of terminated accounts

Thank you.
Im using Weekly Backup with 4 Retentions.
Will the terminated accounts (websites) back up for 4 weeks?

Also, where are these files (physical path) for the terminated accounts ?
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Im using Weekly Backup with 4 Retentions.
Will the terminated accounts (websites) back up for 4 weeks?
Yes, the backups for the the terminated accounts will remain until the last dated backup directory with a backup of those accounts is pruned. If you retain four weekly backups, then that will happen after four weeks time when the oldest weekly backup is pruned.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Can you post the contents of your /var/cpanel/backups/config file? EX:

Code:
cat /var/cpanel/backups/config
Thank you.