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The backup process completed, but 6 errors occurred

Discussion in 'Data Protection' started by ttremain, Jan 7, 2017.

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  1. ttremain

    ttremain Well-Known Member

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    As of a couple days ago, the cPanel backup is trying to backup 6 databases that are no longer on the server.

    The backup process encountered the following errors:

    sap_mah[2017-01-07 02:23:15 -0800] sap_mah: mysqldump: Got error: 1049: Unknown database 'sap_mah' when selecting the database

    (and 5 other databases in the same account)

    Where is the backup script getting this list?

    Please advise.
     
    #1 ttremain, Jan 7, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do directories for these databases exist under the /var/lib/mysql directory?

    Thank you.
     
    #2 cPanelMichael, Jan 9, 2017
  3. ttremain

    ttremain Well-Known Member

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    The directories do not exist.
     
    #3 ttremain, Jan 9, 2017
  4. 24x7server

    24x7server Well-Known Member

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    Hi,

    Can you confirm if there is'nt any entry for these databases in the cPanel account of the user?
    Can you try executing the backup for this particular account manually again to see it fetches the database when doing it manually?
     
    #4 24x7server, Jan 9, 2017
  5. SysSachin

    SysSachin Well-Known Member

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    Hello,

    It seems that there is directory "sap_mah" under the /var/lib/mysql directory or added that directory name in MySQL backup script. Please make sure if there is not added any script in the cron
    You have to check through command line using below command

    Code:
    crontab -e
     
    #5 SysSachin, Jan 10, 2017
  6. ttremain

    ttremain Well-Known Member

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    I can confirm this. I even created the databases through cPanel, then removed them again to see if something residual, might get cleaned up.
     
    #6 ttremain, Jan 10, 2017
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #7 cPanelMichael, Jan 11, 2017
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